Terms and Conditions

Welcome to Carcell!

Please read the terms and conditions of use of our website (“Site”) and our services (“Services”) carefully before using them.

By using the Site or Services, you agree to be bound by these terms and conditions of use (“Terms”).

1. Definitions

• “User” : any individual who uses the Site or Services.
• “Account” : a user account on the website.
• “Content” : any text, images, videos or other materials uploaded, posted or displayed on the Site.
• “Order” : a request to purchase a product through the website.
• “Product” : any product offered for sale on the Site.

2. Use of the Site and Services

• You must be at least 18 years old to use the Site or Services.
• When you create an account, you must provide us with correct and up-to-date information.
• You are responsible for maintaining the confidentiality of your password and preventing unauthorized access to your account.
• You are prohibited from using the Site or Services for any illegal or harmful purpose.
• It is prohibited to upload or publish any offensive, harmful or illegal content.
• We reserve the right to modify or remove any content from the Site at any time without prior notice.

3. Orders and Shipping

• You can place orders to purchase products through the website.
• All prices on the website are in Saudi Riyals.
• All applications are subject to review and approval by us .
• You will be notified of your order confirmation and shipping information via email.
• We strive to deliver all orders within 3-5 business days.
• We are not responsible for any shipping delays caused by factors beyond our control.

4. Exchange and return policy

Please review the Exchange and Return Policy page on our website for more information.

5. Responsibility

• We are not responsible for any direct or indirect damages resulting from the use of the website or services.
• We are not responsible for any service interruptions or other technical problems you may experience.
• You are responsible for any damage that you or anyone using your account may cause to the Site or Services.

6. Amendments

• We reserve the right to modify these Terms at any time without prior notice.
• Any changes to the Terms will be posted on the Site.
• Your continued use of the Site or Services after any changes to the Terms indicates your acceptance of those changes.

7. Applicable law and jurisdiction

• These terms are subject to the laws of the Kingdom of Saudi Arabia.
• Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in the Kingdom of Saudi Arabia.

8. Contact us

• If you have any questions or inquiries, do not hesitate to contact us via email or phone number shown at the bottom of the website.

Thank you for using Carcell!